FAQs
General
What are woven labels?
Woven labels are threads woven together on a loom to create high-quality branding tags used in clothing, accessories, and textile products.
Why should brands choose woven labels over printed labels?
Woven labels last longer, look more premium, and retain their colors and details even after multiple washes.
What types of woven labels do you offer?
We produce a wide range of labels including end fold, center fold, loop fold, die-cut, four-side fold, edge fold, mitre fold, Manhattan fold, laser-cut, satin woven, cotton, heat seal & overlock badges, zipper pullers, tapes, laces, and custom-shaped labels, all tailored to your branding needs.
Can I customize the design of my label?
Yes! You can fully customize size, shape, colors, fold type, and artwork according to your brand’s identity.
What is the minimum order quantity (MOQ)?
MOQ depends on design complexity, but we offer competitive and flexible quantities for all businesses.
Do you offer eco-friendly woven labels?
Yes. We manufacture woven labels using 100% recycled polyester yarn, ensuring sustainability without compromising quality. Our eco-friendly production process is supported by globally recognized certifications, including OEKO-TEX Appendix 6, Sedex, Higg Index, and ACCA Approved, ensuring our labels meet strict environmental and safety standards.
How long does production take?
Production time depends on the order quantity and design complexity. We finalize the exact timeline after discussing your requirements to ensure accurate and smooth delivery.
Can you match colors exactly to my brand palette?
Absolutely. We follow Pantone shades to ensure accurate and consistent color matching.
Are the labels durable in washing and daily wear?
Yes, our woven labels are made to perform. We work with global brands like Nike, Adidas, and Reebok, who trust us for long-lasting label quality. Our long-term partnerships prove that our labels remain intact, vibrant, and reliable even after repeated washing and daily wear.
What industries do you serve?
We supply woven labels for apparel, babywear, activewear, sportswear, bags, wallets, home textiles, luxury gift sets, and fashion accessories, supporting brands across both retail and manufacturing sectors.
How is the price of my label determined?
Pricing depends on size, design complexity, colors, material type, and quantity ordered.
ISO 9001:2015
OEKO-TEX® Appendix 6
Sedex
Higg Index
Winner Brand of the Year Award
Global Recycled Standard (GRS)
Social & Labor Convergence Program (SLCP)
Worldly
These certifications ensure that every woven label produced at SitaraLabels meets international quality, sustainability, and ethical standards.
Will I be able to see what my label will look like before proceeding with my full order?
Yes, we provide a digital artwork/sample for approval before starting production.
What is the minimum quantity I can order?
Our minimum order quantity is 1,000 to 10000 pieces (can vary based on label type).
Can you match an existing label if we send you a physical sample?
Yes! Not all looming machines are the same but we can match very close. For thread colors, even if we don’t have an exact match, they will be very close.
Please note replicating an existing woven label takes longer turnaround time and there may be subtle differences due to looming machine and digitizing differences.
Can we get special backing like felt, heatseal and velcro backing?
Yes! We can add special backing to woven labels. Please ask one of our sales reps to send you samples for testing since the adhesive works differently on different fabrics.
What's better, sew-on or iron-on?
Both work well. Sew-on is long-lasting; iron-on is quick and convenient.
Can I use foreign symbols, accents etc?
Yes, we support all languages, symbols, and special characters.
How do I apply iron-on labels?
Place the label, cover with cloth, apply firm heat for 10–15 seconds, then let it cool.
How do I apply heat transfer labels?
Use a heat press or iron with steady pressure, following the temperature and time we provide with your order.
What are your hours of operation?
Our Faisalabad(Pakistan) office is open Monday through Saturday 9:00am to 6:00pm. You may call us anytime at +92-300-866-1811 or e-mail us at fsd@sitaralabels.com.
Where are your products manufactured?
Our clothing labels and patches are primarily produced at our factory in Pakistan.
Artwork
How do I transfer artwork?
You can email us your artwork file or share it via Google Drive/WeTransfer, whichever is convenient for you.
What type of artwork file should I submit?
Vector files like AI, PDF, EPS, or high-resolution PNG/JPG work best.
Can you help me create my artwork or label layout from scratch?
Yes, our team can design or refine your artwork and create layouts based on your brand guidelines.
How do I give you color reference?
You can share Pantone codes, CMYK/RGB values, or a physical sample for accurate color matching.
How many colors can my label have?
We can produce labels with multiple shades, typically up to 8 colors without affecting clarity.
How do I specify my colors?
Just provide Pantone shades or sample references, and we’ll match them during production.
How small can my text be?
We recommend 2 mm height or larger to maintain readability and woven clarity.
Can I make changes to artwork after submission?
Yes, minor edits are possible before sampling. Major changes may affect cost or lead time.
Will I receive a digital proof before production?
Absolutely! We share an artwork approval file so you can review size, colors, and layout before we proceed.
Do you offer sampling before mass production?
Yes, we can provide a physical sample or photo sample for approval before full manufacturing.
Shipment
What if there is a problem with my order when I receive it?
If anything is incorrect or damaged, contact us immediately. We’ll inspect, resolve, and replace the order as needed.
How much do you charge for shipping? What method do you use?
Shipping charges depend on weight, quantity, and destination. We ship through reliable courier partners for safe and fast delivery.
Can you ship on my FedEx or USPS account if I supply my account number?
Yes, we can ship using your FedEx, DHL, or UPS account if you provide the details.
What payment methods do you accept?
We accept bank transfers, online payments, and company accounts (for regular clients).
Do I have to pay customs and duty if my order is shipped outside the U.S.?
Yes, any customs, duties, or import taxes are the buyer’s responsibility and vary by country.
Do I have to pay sales tax on my order?
Sales tax applies only where it is required by local regulations.
How long does shipping take?
Shipping time depends on your location, but most orders arrive within 3–7 business days after production.
Do you offer international shipping?
Yes, we ship worldwide using trusted couriers.
Will I receive a tracking number?
Yes, once your order ships, we provide a tracking number so you can monitor your shipment.
Can I pick up my order from your facility?
Yes, local pickup is available on request.
How are the labels packed for shipping?
We pack them in secure, moisture-protected packaging to ensure they arrive in perfect condition.
What happens if my shipment gets delayed?
We coordinate with the courier and keep you updated until the shipment is delivered.